Evaluation tells the program s effect on the people, families, or communities it is serving, that is, whether a program is producing results or having an impact box 2. Key steps 12 steps for designing and implementing a performance measurement system 1. Guidebook for performance measurement public health. The framework for evaluation in public health 1 guides public health professionals in their use of program evaluation. Author ingrid guerralopez, an internationallyknown evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Shipping may be from multiple locations in the us or from the uk, depending on stock availability. Resources on program evaluation and performance measurement nea. Program evaluation and performance measurement integrates performance measurement into evaluation practice and shows how the skills that are essential for building program evaluation expertise are also important foundations for performance measurement. Handbook of practical program evaluation, 3rd edition orange. The evaluation process described below is designed to give you good information on your program and what it is doing for students, clients, the community and society. Simply put, performance measurement is a determination of what a program.
Chapter 3 offers seven good reasons for conducting performance measurement, no matter what field youre. Chapter 6 on needs assessments builds on topics covered in the earlier chapters, including chapter 1. Program evaluation and performance measurement at the epa. Performance evaluation is a handson text for practitioners, researchers, educators, and students in how to use scientificallybased evaluations that are both rigorous and flexible.
Performance measurement to evaluation sponsored by the world bank group community outreach program. The program cycle design, implementation and evaluation fits into the broader cycle of the governments expenditure management system. Based on the tiny, tiny product page introduction, i thought that the book may be complimentary to some of my previous pmp studies and eng. Handbook of improving performance in the workplace. Evaluations of rba have found it easy to understand and follow, highly motivating, and very. Values repeated measurement of outcomes at appropriate intervals. Comparing program evaluation and performance measurement 322 summary 331 discussion questions 332 references 333 9. An introduction to practice, second edition offers an accessible, practical introduction to program evaluation and performance measurement f. Available with perusallan ebook that makes it easier to prepare for class. Effective program evaluation is a carefully planned and systematic approach to documenting the nature and results of program implementation. Identify measures to reflect the impact of your programs activities. It breaks down the materials and it is easy to follow, which provided my students with main points related to measurement and program evaluation. The little black book of budgets and forecasts by michael c. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext.
When the book arrived, i instantly recognized that this was a textbook. Cooksy, current president, the american evaluation association. The following list, while not exhaustive, offers information and practices supporting program evaluation and performance measurement in the arts. Possibly the limitations of the kindle file format where its not like pdf files.
Key concepts and issues in program evaluation and performance measurement introduction a typical program evaluation. Review of the literature to discover what metrics are currently used to measure the performance of employee health management programs. Hawthorn discuss topics in a detailed fashion, making it a useful guide for practitioners who are constructing and. Performance measurement tells what a program did and how well it did it. Performance measurement to evaluation urban institute. This book provides a good balance between the topics of measurement and program evaluation, coupled with ample realworld examples of application. Nor does the book assume a knowledge of statistics, although there are some sections that do outline the role that statistics play in evaluations. Spitzer this book focuses on the social aspects of measurement, what can happen when measurement goes wrong, and tips for maximizing the value of organizational performance measurement a mustread for those involved in implementing performance measurement. Using the pump blueprint for fast, easy and engaging kpis.
Guide to performance measurement and program evaluation prepare goals and objectives, identify performance measures and program outcomes, identify evaluation questions, create a program planning or logic model, select evaluation design, decide on data collection methods, analyze and present data, use evaluation data. Program evaluation and performance measurement james c. After laying the foundations for program evaluation, we turn to performance measurement as an outgrowth of our understanding of program evaluation chapters 8, 9, and 10. It lays out the stepbystep blueprint to overcome the common struggles we all have with kpis. Handbook of practi cal program evaluation handbook of. Program evaluation, however, uses measurement and analysis to answer specific questions about how well a program is achieving its outcomes and why. The second section of the chapter deals with practical aspects of program evaluation in public health, drawing on examples from family violence and other areas, and proposes a process for evaluation in public health settings. Program evaluation and performance measurement does not assume a thorough understanding of research methods and design, instead guides the reader through a systematic introduction to these topics. Using the pump blueprint for fast, easy and engaging kpis, is performance measure specialist stacey barrs first book. Second edition program evaluation and performance measurement.
What is a performance measure washington state archives. It is a practical, nonprescriptive tool, designed to. Seeking to promote improved federal management and the increased efficiency and effectiveness of federal programs, the results act instituted a. As ora intends to update this list periodically, we welcome suggestions of other resourcese. Plans set out objectives and criteria for success, while performance reports assess what has been. Aug 10, 2015 performance measurement systems can be thought of as both evaluation tools and management systems that are designed to provide useful feedback on performance in order to strengthen decision making and improve program and organizational performance. Identify the organizational champions of change sustained leadership.
Performance measurement handbook of practical program. Using examples, it covers topics in a detailed fashion, making it a useful guide for students as well as. Additional resources and web links are also included in the introduction and at the end of this section. What is the relationship among gmap, strategic plan, and ofm budget. Research designs and performance measurement 118 summary 120 discussion questions 122 references 125 80 program evaluation and performance measurement 03mcdavid4724. This chapter of the guidebook discusses why the selfevaluation of community programs can be a useful tool for first nations program.
Oct 25, 2012 program evaluation and performance measurement. The third edition of the handbook of practical program evaluation reflects the evolving nature of the field, while maintaining its value as a guide to the foundational skills needed for evaluation. An introduction to practice came across my selection list. Program evaluation and performance measurement offers a conceptual and.
What are performance measurement and program evaluation. Integrating program evaluation and performance measurement evaluation as a field has been transformed in the past 20 years by the broadbased movement in public and nonprofit organizations to construct and implement systems that measure program and organizational performance. The final section focuses on performance measurement. Nov 23, 2009 handbook of improving performance in the workplace. A guidebook on performance measurement centre for first. Volume three of the handbook of improving performance in the workplace focuses on measurement and evaluation and represents an invaluable addition to the literature that supports the field and practice of instructional systems design.
Any article, book or paper you read on performance measurement will provide a. How do performance measures relate to ofm budget processes. Design and conduct the program evaluation to continuously assess your programs progress in achieving its established goals and objectives. Program evaluation and performance measurement 3rd edition. This guide arose, in part, out of an interest in creating a howto manual that would provide. I would never recommend this book to learn program evaluation. Performance measurement is an ongoing process that monitors and reports on a programs progress and accomplishments by using preselected performance measures. Laura r l hawthorn this book offers an accessible, practical introduction to program evaluation and performance measurement for public and nonprofit organizations. Presenting performance information for other program management activities.
Performance measurement and program evaluation share similarities but serve different purposes. Performance measurement is an aspect of program evaluation. Introduction to performance measurement ohio auditor of state. Performance measurement provides the data you will use to measure your programs results. Performance measurement systems can be thought of as both evaluation tools and management systems that are designed to provide useful feedback on performance in order to strengthen decision making and improve program and organizational performance. Program evaluation and performance measurement offers a conceptual and practical introduction to program evaluation and performance measurement for public and nonprofit organizations. Design and implementation of performance measurement systems 337 introduction 339 key steps in designing and implementing a performance measurement system 341 identify the organizational champions of this change 342. Guide to performance measurement and program evaluation. Guidebook for performance measurement public health foundation. Chapter 2 describes some of the unique attributes of public health that influence the design and implementation of a performance measurement process in this field of work. Using the pump blueprint for fast, easy and engaging kpis, is performance measure specialist stacey barrs first book it lays out the stepbystep blueprint to overcome the common struggles we all have with kpis.
The introduction to performance measurement section discusses the principles of performance measurement and management and includes examples of governmental units using performance measurement as a regular part of their operations. The authors cover the performance management cycle in organizations, which includes. Develop logic models for the program for which performance measures are needed. Program evaluation and performance measurement does not assume a thorough understanding of. Pdf program evaluation and performance measurement. Effective program evaluation is a systematic way to improve and account for public health actions by involving procedures that are useful, feasible, ethical, and accurate. Using examples, it covers topics in a detailed fashion. Evaluation tells the programs effect on the people, families, or communities it is serving, that is, whether a program is producing results or having an impact box 2. Program evaluation and performance measurement sage. An introduction to practice, second edition offers an accessible, practical introduction to program evaluation and performance measurement for public and nonprofit organizations, and has been extensively updated since the first edition. Program evaluation and performance measurement 3rd ed. Performance measurement is an ongoing process that monitors and reports on a program s progress and accomplishments by using preselected performance measures. So, program evaluation and performance measurement.
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